DE-ESCALATION For Coffee Shops Lecture

Watch my lecture from SCA Expo in Chicago 2024.

Key Takeaways:

Self awareness: Understanding stress and personal wellness.

De-escalation: Tactics of de-escalation.

Learning: Potential scenarios.

WATCH IT HERE!

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How to Build Hype and Deliver: The Secret to a Profitable Café on Day One

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You’re Not “Just a Coffee Shop”: Why Strategy Is Not Selling Out