Let’s Work Together!

My diverse background and extensive experience have made me an expert in multiple areas, enabling me to offer comprehensive support and tailored solutions to my clients across various aspects of their business. Below are some examples but the best way to find out if I am the right fit is to reach out! I would love to hear from you.

learn more

Business Mentorship

Planning to open a coffee shop?

Let me save you countless hours and expensive mistakes while empowering you with the tools and knowledge needed to bring your vision to life.

I'll be your on demand expert.

From business planning to cafe design, vendor relationship and hiring a team, I will be there to advise, poke holes, keep you focused, and cheer you on!

This service is billed in hourly chunks, rates based on timeline. It is never too early or too late to start this process.

Strategic Planning

Ready to grow but not READY for growth?

Let's lay a solid foundation for you to build on. This service is tailored to your specific business. Starting with a full business audit comprised of a deep dive into your POS data, ops docs, onboarding, P&L, employee survey and interviews, one on one sessions and more.

Let's build a roadmap.

Based on my analysis I'll propose a strategic plan for your business. Investments, personel, documentation, menu, pricing, and so much more.

This package is best for businesses with 3 or more locations. Pricing starts at $5k.

Beverage Development

Standing out is essential. My beverage development service is designed to help you create innovative and compelling drinks that showcase your product. I can work with you to craft recipes that resonate with your target audience and elevate your brand. From concept to execution, I can provide the expertise to ensure your beverages not only taste incredible but also align with current trends and market demands. Let’s turn your product into a must-have drink that everyone’s talking about. Working with me also gives you the opportunity to get in front of my 700+ subscribes via a tailored newsletter.

Pricing varies based on number of drinks starting at $1250.

Speaking

As a captivating public speaker with a wide range of experience, I bring energy, insight, and authenticity to every event. Whether it’s a keynote address, panel discussion, or workshop, I engage audiences with compelling stories and actionable takeaways. My expertise spans various topics, from the intricacies of the coffee industry to leadership, team dynamics, and beyond. I've been a speaker at:

SCA EXPO
East Coast Coffee Madness
World Coffee Leaders Forum
The CEO Forum
Re:co Symposium
Coffee Fest
New York Coffee Festival
Let's Talk Coffee
Tales of the Cocktail
World of Coffee

Brand Ambassador

As a brand ambassador, I've partnered with both small and large companies to create meaningful connections with their audiences. Whether through online content or in-person activations, I bring your brand to life in ways that resonate. Let's collaborate to elevate your brand's presence and engage your community with authentic, impactful experiences.

ECT.

Got something else in mind? Let’s explore the possibilities!

what clients are saying

“With considerable experience in establishing cafes, I understood the value of expert guidance for my own venture. Laila’s deep knowledge was evident as she pinpointed enhancements for our bar layout, potentially preventing serious issues at launch. I eagerly anticipate our ongoing collaboration with her for streamlined operations and system optimization as we approach opening day.”

Danielle Glasky - PMA Coffee

“Laila is one of the most knowledgeable coffee professionals I’ve ever met. Her attention to detail and deep understanding of operational metrics have been key in helping us shape the ideal structure for our company. She is very assertive with her recommendations, and I would recommend her to anyone who needs advice on their retail operations.”

Sebastian Villamizar - Futura Coffee

“Through her many years in the coffee industry, Laila has cultivated a vast network of contacts in the coffee-verse, which is a priceless asset for helping you and your business reach new heights. So much success is determined by whom you know, and you'll undoubtedly benefit from the relationships she has forged through constant demonstration of excellence. ”

Joseph Brown - He Brews Coffee Roasters

“Her confident stature, bar prowess, and an operational understanding of precision and clarity were what inspired me to reach out to her. She is not only one to look up to in the coffee industry, but one to look up to in any industry. She is not only one to look up to as one of the leading women in coffee, but one of the leading persons in coffee. ”

Christian Johnson - Spyhouse Coffee Roasters

“We were thrilled to invite Laila to speak at our 2024 Cafe Leadership Conference, and she truly exceeded our expectations! During her captivating 60-minute presentation, she not only entertained us but also expanded our perspectives and challenged our team to explore innovative leadership approaches. Laila was fantastic and thought-provoking, setting the perfect tone for our conference. We couldn’t have asked for a better kickoff!”

Kevin Johnson - FairWave Coffee Collective

“She has not disappointed! She’s always prepared, super blunt and honest (which we entrepreneurs need), and really takes the time to listen. She meets you where you are, while giving you tools and different perspectives of how to get you where you want to go. We love her and it’s been one of the absolute best investments in my business so far.”

Sophia Smith - Little Light Coffee Co

“I worked with Laila during my time at De’Longhi, one of the leading brands in espresso machines. Laila was our professional barista partner; together we co-hosted numerous experiential events for both consumers and media, and developed content to help educate and engage consumers about all the nuances of coffee. Laila was an excellent partner, who’s stellar influence in the coffee industry and vast experience with training and education was instrumental in cementing De’Longhi’s leadership within the coffee industry.”

Karen Olle - SMEG

“Laila’s communication skills are exceptional, fostering a collaborative and innovative environment. With an unparalleled work ethic, Laila consistently follows through on tasks, showcasing both expertise and tremendous team leadership. Her extensive knowledge adds immense value to any project and I would be delighted to partner with her in the future! ”

Candace Atnip - Coffee Business